FAQ
Find answers to our most frequently asked questions.
FREQUENTLY ASKED QUESTIONS
Do you have a question about Daily Aces Perfumes? View our FAQ and find the answers to the most frequently asked questions. Who knows, your question may also be listed here.
Can't find the answer? Please contact us .
HOW ARE DAILY ACES PERFUMS SHIPPED?
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Daily Aces perfumes are shipped free of charge via DHL. After your order you will receive a Track&Trace code with which you can track the package. Did you order your perfume before 10:00 PM? Then you will have it at home the next day. And you don't even have to stay at home for it, because because we package our perfumes in a minimalist way, the package simply fits through the letterbox.
CAN I RETURN MY PERFUME?
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You may return your perfume provided the bottle is unopened and the seal is intact. Register your return via contact@dailyacesperfumes.com and then return the perfume at your own expense to: Daily Aces Perfumes, Het Arsenaal 43 1781 XR den Helder. As soon as we have received the perfume in good order, we will refund the full purchase amount to your account.
THE PACKAGING IS DAMAGED. WHAT NOW?
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Daily Aces strives for perfection, but not at the expense of the environment. We therefore hope that damaged packaging does not hinder your experience too much. Are the contents damaged? Then you can of course simply return it. Please contact us at contact@dailyacesperfumes.com and we will get back to you as soon as possible with a solution.
I ORDERED A DISCOVERY SET, BUT I DID NOT RECEIVE A VOUCHER. WHAT NOW?
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You've probably already done it, but just to be sure, check your Spam. Can't find a voucher there either? Please contact our customer service. Email contact@dailyacesperfumes.com or call +31 6 55 89 05 74 and we will ensure that the voucher is sent as soon as possible. We can also be reached via WhatsApp.
CAN I ORDER A DAILY ACES PERFUME AS A GIFT?
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Which can. We package the perfume for a small additional charge of €4.50. During the ordering process, indicate what you want to say to someone by adding the desired text under the heading 'Additional information' and we will take care of the rest. This way we turn the perfume into a truly personal gift.
CAN I TRY THE PERFUMS FIRST?
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Which can. Then order our Discovery Box containing five samples of the perfumes from our very first collection. This way you can try and compare all perfumes to assess which single perfume or combination of perfumes you like best. When you order a Discovery Box, you will receive a voucher worth €15, which you can redeem when you buy a 50 ml perfume bottle from us within 3 months.
WHAT IS A NICHE PERFUME?
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Niche perfumes are like art: they convey emotions, tell a story and make a statement. All our perfumes have their own character. You can see a niche perfume as an extension of yourself, with which you can determine what you want to radiate. With which you choose, as it were, who you want to be and which part of yourself you want to empower.
WHAT IS A MOLECULAR PERFUME?
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In addition to natural ingredients, molecular perfumes also contain special molecules that are odorless in the bottle and only develop when they come into contact with the skin. Thanks to your personal scent signature, you get a unique scent with every molecular perfume. That fits exactly with what we as Daily Aces Perfumes believe in: you already have everything within you and our perfumes reinforce that.
WHAT IS THE DIFFERENCE BETWEEN EAU DE PARFUM AND PARFUM?
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Perfume has a higher fragrance concentration than eau de perfume. Eau de perfume contains a concentration of fragrance ingredients of up to 15%. With real perfumes this is always 15% or more. This also applies to Daily Aces perfumes. We only sell high-quality perfumes that keep you smelling good all day long, with a perfume concentration of over 25%.
HELP, I CAN'T SMELL MY PERFUME ANYMORE. WHAT NOW?
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Have you been using the same perfume for a long time? Then it may happen that your brain has become so used to this that you no longer consciously perceive the smell. To continue to stimulate your sense of smell, you can combine or alternate different perfumes. By using multiple perfumes, you stay stimulated and not only the people around you, but also you, enjoy the wonderful perfume you wear.
WHERE IS THE BEST PLACE TO APPLY MY PERFUME?
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Perfume smells best when you apply it to warm places on your body. Consider, for example, your wrists, neck and elbows, but also more intimate places, such as your décolleté, navel and lower back. You can even apply perfume to the back of your knees and in your hair. Also a good idea: perfume on your clothes. Spray from a distance and preferably on the inside of your clothing to prevent stains
HOW DO I PREVENT MY PERFUME FROM CHANGING THE SCENT AFTER APPLICATION?
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You can prevent your perfume from changing its scent by not applying it to your skin, but to your clothing, for example. Our perfumes are molecular and mold on contact with the skin. Each perfume therefore adapts to your personal scent signature. Under the influence of hormones, for example, the smell can change. You can prevent this by, for example, applying the perfume to your clothing. Tip: spray the perfume on the inside of the garment and do not do this too close. This way you prevent stains.
HOW CAN I STORE MY PERFUME WITHOUT LOSS OF QUALITY?
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Heat, light and air are the natural enemies of perfume. Therefore, close your perfume as best as possible and preferably store the bottle in a dark place where it is not too warm. For example, in a locked cupboard, a drawer, or in the original Daily Aces packaging.
ARE DAILY ACES PERFUMS VEGAN?
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Yes, our perfumes are completely vegan and free of animal ingredients.
ARE DAILY ACES PERFUMS CRUELTY-FREE?
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At Daily Aces we like to contribute to a better world. That's why we don't test our perfumes on animals.
ARE DAILY ACES PERFUMS ECO-FRIENDLY?
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We do our best to be as eco-friendly as possible. With ingredients of the highest quality and the most sustainable possible shipping method with small packages without extra outer boxes that take up unnecessary space during transport and bags made of recycled plastic. Our packaging is also fully recyclable. You can dispose of the glass of the perfume bottle in the glass container after use. The cardboard of the packaging can be placed in the paper container. And the plastic bag can go with the plastic.
Can't find an answer?
Please contact our customer service via the contact page and our team will get back to you as soon as possible.